Maximize Event Marketing Opportunities

Turn one-time events into multifaceted marketing opportunities for promotion, information sharing and brand building. Whether the occasion is an open house, annual meeting, seasonal celebration or community fundraiser, you can maximize the impact with pre- and post-event publicity that goes beyond details of the occasion itself.

In addition to promoting and conducting your particular program, develop follow-up reports on the results, announce the next event and other news, ask attendees for permission to send other information to them, provide souvenirs with your contact details — and gain longer-term visibility. Also, don’t just communicate via traditional print and broadcast channels. Use email and social media such as Facebook and Twitter, your own blog updated on a regular basis, and even skywriting if appropriate.

The sky is the limit for maximizing event opportunities. If your organization has a significant facility that the general public or some niche segment of the community would find interesting, consider hosting a function as straightforward as an open house or factory tour — with an extended twist for longer-term impact. For example, announce an annual scholarship program or launch a matching fundraising campaign for a local charity. Create an advisory group from among customers, suppliers and government officials. Or “adopt” a school or community program/service to be helpful and generate positive publicity.

Start planning now — the effort will pay dividends.

Social Media, like it or not, it is Critical

Be the Thought Leader in Social Media Channels.

Whether you like it or not, social media (SM) is critical to managing a corporate reputation and the value of SM is in its contribution to business intelligence (BI) and search engine optimization (SEO). Because public relations professionals are focused on creating and maintain credibility and trust for clients, it becomes important in our practices to include social media consulting.

SEO

One of our clients, a regional medical practice, worked with us to develop an integrated public relations and digital marketing campaign. In just a few months, the practice tripled website traffic, gained a regular column in the print newspaper and created far more followers in Twitter than the number this practice follows.  Next, the lead doctor was offered space for an editorial in The New York Times. The practice easily manages to update its messaging on Facebook and blog sites that we created for the client and we monitor the news online and in print to help this group keep content fresh and all channels connected and relevant.

BI

Major corporations are using Twitter, Facebook and other social media review sites to cost-effectively monitor customer interests and selections.  Using social media for market analysis is replacing the older survey model that too quickly becomes outdated. Social media research can be refreshed constantly.

Even if your organization is resistant to social media and would prefer to avoid it, that is practically impossible. Your information can be shared, your company can be reviewed on third-party sites, and you are in social media whether you like it or not through the individuals in a company that are using social media. Rather than be reactive, we recommend being proactive. Get in, be the thought leader that you are in traditional media.

Marketing to the Beat of Your Drum

During a recent networking lunch with the Chamber of Commerce’s Next Generation of business leaders in my headquarters city of  Fredericksburg, Virginia, I was impressed with the presentation by Stephen Whitesides who built a global company from humble beginnings as a drum teacher. Now he is selling percussion instruments worldwide from www.greenbrierpercussion.com.

One of his memorable statements was on the importance of thinking about the fact that we are selling all of the time. He reminded the audience that we should be selling even when we have had a customer for years or think we are already known or understood. Those we serve need to be reminded of our value and we need to keep learning about their needs and anticipate future needs, so we can adjust our sales message.

Mr. Whitesides told us he has plans for further expansion beyond drums so his growing business will be one to watch!

The Importance of a Strategic PR Plan

I had the opportunity to present on public relations to the Fredericksburg, Virginia Chamber of Commerce Small Business Builder Group recently. Discussion was strongest on the topic of social media, but we focused on the importance of having a strategic PR plan.  Having a plan is also critical even if companies are solely doing social media to create awareness. If they want to be able to see measurable business results they should be asking these key questions: What are the goals? Who are you trying to reach? Is the communication tailored to the audience? Is it too self-serving? Does it integrate with the other channels of communication? I also hope they left my presentation with an appreciation for how important it is to have company-wide guidelines on social media. There are potential risks to reputation of being too informal and loose within social media channels. These business builders were great during the session about sharing ideas among themselves, and this is how social media communications also needs to work.

For more information from Susan Carol, connect with her on Facebook or follow her on Twitter

Watch Out for Frequent Proofing Errors

By Hank Wieland

Give special proofing attention to heads and subheads, photo captions, artwork such as charts and graphs, and “call-out” quotes used in layout. Often this material is drafted after the article and does not get reviewed as thoroughly as longer text. Also, turn on software for routine checking of spelling and grammar — and address all issues flagged.

Words of the Week:

Use i for insure when related to actual insurance products, policies and the industry; use e for ensure when involving non-insurance references such as ensuring you drive sober.

Beware of potentially embarrassing and unacceptable typos that can creep into copy — double check words such as public law and public relations, as well as spelling of family names such as Fuchs.

Some recent news clips, headlines and cartoons with errors follow:
Examples

Social Media Networks With Real Focus

I decided to look beyond my usual social networking communities and found two very interesting to me…eons for “boomers” and Care2Make a Difference! for causes such as healthy and green living.  I am interested in learning more about how to create such communities, because there are segments of business professionals I know that are getting lost in the broader networks that need their own very focused community. I’d be interested in hearing from the experts in that field.  The new communities need business names that are engaging because they might be productive places to visit. Even the name of the CRM Salesforce.com’s Chatter sounds like a distraction to me.

5 Criteria for Managing a Virtual Firm

Some 20 years ago when I launched Susan Carol Associates, a public relations firm, just outside of Washington, D.C., I felt that I had to hide, or at least down play, the fact that my company was virtual—without the bricks and mortar. My concern was that clients may perceive the business as being less serious or unable to provide full-service capabilities.

Within five years we were heavily promoting the fact that we are virtual because it is cost-effective, responsive and successful in meeting many clients’ needs in full. Our customers benefit from a wide variety of talent, but only pay for what they need; they value our proven executive counsel at rates the larger brick and mortar firms can’t begin
to offer. Not that we’re cheap!

However, in managing a virtual firm, there are unique challenges. What brings us together? What keeps us together? There is a core group within my firm that has been loyally working collaboratively since the early 1990s!

Here are five criteria important to growing a virtual firm and serving clients well:

1. We are self-motivated, and disciplined to organize priorities.

2. Our various strengths and weaknesses are clear and acknowledged, recognizing that our interdependence and cooperation is what makes us great.

3. Established business hours and work routines separate our work from our family interests; we’re dedicated to meeting business expectations, yet we carve out the needed time for our families and ourselves.

4. All of us harness technology, and adapt to the latest tools that make sense, so we can
connect and respond swiftly, easily share knowledge, and work smarter than our competitors.

5. We have common values, high integrity and the highest professional standards.

Virtual isn’t novel anymore, but it still makes sense!